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Frequently Asked Questions


If I become sick, can I avoid waiting in NHS queues?

With a PMI policy in-place you'll have priority access to expert private medical help should you need it; and depending upon the terms of your policy, the main costs of your treatment will be covered. Whilst the NHS does an amazing job, queues are inevitable for all but the most acute medical emergencies, and PMI policies are often taken to avoid those queues in the future.

What does a Private Medical Insurance policy cover?

Private health insurance plans are typically designed to cover treatment for short term, or acute, illnesses, diseases or injuries. Though the cover you get from private medical insurance depends upon the policy that you buy. Basic cover will usually pick-up the cost for most in-patient treatments (tests and surgery) and day-care surgery. Some policies will extend to cover out-patient treatments (such as specialists and consultants)

But I'm healthy, so why would I need Private Medical Insurance?

A PMI policy, like all insurance policies, is your protection against the future and not the present. There's no better time to take PMI than when you're healthy - if you wait to become sick it may be too late. Most policies won't cover pre-existing conditions that you've suffered in the 5 years prior to taking your policy - so getting cover while you're feeling fit and healthy is an effective way to lock-in your good health.

Can I access treatments not available on the NHS?

In the UK, private healthcare is not subject to the same lengthy regulatory procedures as its public sector counterpart; so you may be able to obtain brand-new drugs, rehabilitation techniques and advanced therapeutic methods, before they become available to NHS patients. Some specialist drugs and treatments are considered too expensive for the NHS or may not have approval by NICE (England & Wales) or the SMC (Scotland).

Are there ways to reduce the cost of Private Medical Insurance?

You should consider limiting the list of private hospitals that you're willing to use. Savings of up to 25% can be made by specifying which healthcare providers you want access to. Otherwise you could be paying to access a national list of providers that you're unlikely to ever use. Also, consider increasing the excess on your policy. By talking to an expert you can have a policy tailored to your specific circumstances and needs.

HealthWindow can help you with this process. We are not a insurance company, but we provide you with a free service that matches you to an FCA-regulated financial agent who will help you compare UK providers and provide you with a FREE no-obligation quote.

What are the top treatments claimed for?

To give you an indication of the treatments private health insurance is used for, the greatest number of claims received in 2017 were as follows:

1. Musculoskeletal problems (eg, back or neck pain)
2. Digestive system conditions (eg, gastroenteritis, Crohn's disease, irritable bowel syndrome)
3. Eye and ear conditions (eg, labyrinthitis – an inner ear imbalance)
4. Cancer
5. Heart and circulatory diseases (eg, coronary heart disease, arrhythmia – an abnormal heart rhythm)

About HealthWindow

HealthWindow provides an easy way to compare the UK's leading health insurance quotes and to find the best value health insurance cover for your circumstances. The quotes provided are based on the information you submit to us.

Our service is free to use without any obligation to accept the quotes that you receive.

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Insurance details published on this site are for information purposes only and do not constitute financial advice nor financial promotions under the Financial Services and Markets Act 2000 or The (Financial Promotions) Order 2005. By Submitting the enquiry form you agree that: 1) The information you provide is true and accurate; 2) Health Window (a trading style of Magnetise Media Ltd) may send the details of this enquiry to an appropriate FCA-regulated financial agent for the purpose of providing health insurance quotes, and 3) the agent may contact you for further information as required. Premiums may vary depending on each individual’s circumstances. Magnetise Media Ltd, 1 Lyric Square, London, W6 0NB is registered with the ICO No: Z1251409 in relation to the Data Protection Act 2018. Privacy / Cookie Policy.

We make every effort to ensure you receive quotes from the whole of the market, though sometimes we may introduce you to an FCA-regulated financial agent who works with a limited number of providers. We are happy to introduce you to an alternative agent upon request. Furthermore, we take care to make sure that the information and material appearing on this website is accurate and up-to-date. However, errors and omissions may occur and you should not take the accuracy of the information and material for granted or rely upon it as a statement or representation of fact. Some products are only available from selected providers and intermediaries. Healthwindow is not an insurance company, but provides you with a free service that matches you to an FCA-regulated financial agent who will help you compare UK providers and provide you with a FREE no-obligation quote. Being independent means we work for you, not the insurer. We’re passionate about helping you search the market and get the best deal and by having an online service, there's no need to charge you for our service, so we don't! Find out more about our compensation notice and money back in your pocket promise.

* This is the cost of the cover of £20.37 per month, approximately £5 per week or 67p per day. This is based on someone living in London, who is 38 years of age at commencement and taking out a Treatment Cover plan with a nil excess. Includes cancer cover, dental & optical cover. Treatment Cover with £50,000 Limit per policy year. Offered in WPA’s current promotion - other exclusions apply and other plans are available. Analysis based on September 2021.


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